Terms and Conditions

Effective January 1, 2026

Professional Napa Concrete and Masonry, napaconcreteandmasonry.com, info@napaconcreteandmasonry.com

Accepting these terms

These terms apply when you use the Professional Napa Concrete and Masonry website, call us, send us a request or hire our crew for work at your property. By using the site or booking work with us, you agree to these terms.

If you don't agree with them, please don't use the site. You're always welcome to call us at (707) 254-6004 with questions before you decide anything.

What we do

We're a masonry contractor in Napa, CA, and we also do concrete work. Our services include foundation repair, chimney and fireplace work, brick and stone masonry, tuckpointing, retaining walls, block walls, pavers, walkways and outdoor kitchens. You can see the full list on our home page and read more about how we work on our about page.

The descriptions on this site are general information about the trade and our services. They aren't a promise that a particular method, material or result fits your house, because that depends on what we find when we look at the job in person.

Estimates and pricing

We give free estimates at your property, and there's no pressure to book. An estimate is based on what we can see and measure on the day we visit, along with the materials, access and scope you describe to us.

Some conditions only show up once the work is open, such as damaged block behind veneer, poor soil under a footing or hidden water problems. If we find something that changes the scope or the price, we'll stop and talk with you before doing extra work, and any change is agreed between us before we go ahead.

An estimate is not a contract. The price, scope and payment schedule for your job are set in the written agreement you sign with us, and that agreement controls if anything on this website says something different.

Scheduling and cancellation

We schedule work by agreement with you and do our best to keep the dates we set. Weather, material delivery, inspections and site conditions can move a start or finish date, and masonry and concrete often can't be laid or poured in rain or extreme heat, so we may reschedule when conditions aren't right for good work.

If you need to cancel or move your job, please let us know as early as you can by phone or through our contact page. If materials have already been ordered or custom cut, or work has started, you may be responsible for those costs as set out in your written agreement.

Payment terms

Payment amounts, deposits and due dates are set in your written agreement. Unless that agreement says otherwise, payment is due when the work it covers is complete.

If a payment is late, we may pause further work until it's settled. California law limits how much a contractor can ask as a down payment on home improvement work, and we follow those limits.

Warranty and disclaimers

Any warranty on our workmanship is the one written into your agreement with us. Materials such as brick, stone, block, pavers, mortar and fireplace units carry their makers' own warranties, and those makers decide what they cover.

Apart from what your written agreement says, this website and the information on it are provided as is. We don't promise that the site will always be available, error free or current, and general advice here isn't a substitute for an on-site look at your house.

Masonry and concrete naturally show small hairline cracks, color differences between batches and some efflorescence, which is a white powder that can appear as moisture leaves the surface. These are normal for the materials and aren't defects unless your agreement says otherwise.

Limitation of liability

To the extent the law allows, Professional Napa Concrete and Masonry isn't liable for indirect, incidental or consequential losses that come from using this website or relying on its general information.

For work we perform, our responsibility is set by your written agreement and by California law. We're not responsible for damage caused by work done by others, by changes made after we finish, by lack of upkeep, or by events outside our control such as earthquakes, flooding or ground movement.

Nothing in these terms limits any right you have that California law says can't be waived.

Resolving a problem

If something isn't right, call us at (707) 254-6004 or reach us through our contact page first. Most issues are settled quickly once we come back out and look at the work together, and we'll make a good-faith effort to fix the problem before anyone involves a third party.

If we can't settle it between us, either side may take the dispute to the courts in Napa County, California, unless your written agreement sets out a different process such as mediation.

Governing law

These terms and any work we do are governed by the laws of the State of California, without regard to its rules on conflicts of law.

Changes to these terms

We may update these terms from time to time, and the version posted on this page is the one that applies. If you've signed an agreement with us, the terms in that agreement stay in place for your job even if this page changes later.

Questions about these terms are welcome. Call us at (707) 254-6004, Monday through Friday from 8 AM to 11 PM or Saturday and Sunday from 6 AM to 10 PM, or use our contact page, and we respond within 1 business day.