Privacy Policy
Effective January 1, 2026
Professional Napa Concrete and Masonry, napaconcreteandmasonry.com, info@napaconcreteandmasonry.com
Who this policy covers
This policy explains how Professional Napa Concrete and Masonry, a masonry contractor in Napa, CA, handles the information you share when you visit our website, fill out our form or call us. It applies to this site and to the estimate requests that come through it.
We keep it short and plain on purpose, so you know what we collect and why before you send us anything. If you'd like to know more about the business itself, our about page tells you who we are.
What information we collect
When you fill out our contact form, we collect what you type into it. That's usually your name, phone number, email, the address of the property and a description of the job, such as a cracked chimney crown or a retaining wall that's leaning.
When you call us at (707) 254-6004 or email us, we keep the details you give us so we can follow up on your project.
When you browse the site, our website tools and analytics services may automatically record basic technical information. This can include your browser type, device, the pages you visit, how long you stay and the general area you're browsing from. This information doesn't tell us your name.
Cookies and analytics
Cookies are small files your browser stores so a website can remember things between visits. We use them, along with analytics tools, to see which pages people read and where the site could work better.
You can block or delete cookies in your browser settings at any time. The site will still work, though some features may not remember your choices.
How we use your information
We use what you send us to answer your question, schedule a free estimate at your property, prepare a quote and do the work if you hire us. We may also contact you about a job we've done for you, such as a follow-up on a repair.
We use analytics information only to understand how the site is used and to improve it.
We don't sell your personal information, and we don't share it with anyone so they can market to you.
Who else may see your information
Our contact form is run by an outside form provider, and our site relies on hosting and analytics services. These companies handle your information only so they can provide those services to us.
We may also share information when the law requires it, such as in response to a valid legal request, or to protect our business, our crew or our customers.
How long we keep it
We keep your contact and project details for as long as we need them to answer your request, finish your job, stand behind our work and keep ordinary business records. When we no longer need them, we delete them or remove anything that identifies you.
Analytics information is kept for the period the analytics service uses, and it's reported to us in summary form.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. California residents have these rights under state privacy law, and we extend them to anyone who asks.
If you no longer want to hear from us, tell us and we'll stop. We won't treat you differently for making any of these requests. We may need to confirm who you are before we act on one, so we don't hand your details to the wrong person.
Keeping your information safe
We take reasonable steps to protect what you send us and limit who can see it. No website or email system is completely secure, so please don't send payment card numbers or other sensitive details through the form.
Children's privacy
This site is meant for adults planning work on a home or property. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Changes to this policy
We may update this policy when our tools or the law change. The current version is always on this page, and you can get back to the rest of the site from our home page.
How to raise a privacy concern
If you have a question about your information or want to make a request, call us at (707) 254-6004 or reach us through our contact page. We respond within 1 business day and will tell you what we can do and when.